Microsoft Rewards is offering 15,000 Rewards Credits if you buy Halo: The Master Chief Collection or other related add-ons and videos for the month of December through the Xbox Store. This comes as another incentive for fans to further invest in the Halo franchise before Halo 5 drops. However, the gameplay problems associated with The Master Chief Collection remains — valued customers who have already bought the collection are still outraged and reporting issues.
Matchmaking times have been unbearably long, and many also cite low success rates when searching for multiplayer sessions. On November 24th, 343 Industries Head Bonnie Ross released a statement that staff are acknowledging these issues and are working hard to fix them, emphasizing their priority on matchmaking. Ross also went on to say:
While our team works on continual improvements and towards solutions, my commitment to you is that we will take care of all owners of Halo: The Master Chief Collection. Our primary and continued focus is first on fixing the issues at hand. Once we’ve done that, we will detail how we will make this right with our fans.
While this rebate only currently helps those who purchased the digital version of the game, it appears that Ross is out to make it right to Halo fans. Meanwhile, some unsatisfied fans are engaged in discussion on the option of refunding digital downloads. Hopefully, it will be sooner rather than later. This is an ongoing series of events, and we’ll update on this as more information surfaces.