Microsoft VP Apologizes, Offers Free Gifts — Halo: The Master Chief Collection

Microsoft Corporate Vice President and Head of 343 Industries Bonnie Ross recently sent out a heartfelt apology and an offer of free gifts. Since its launch on November 11, 2014 — Halo: The Master Chief Collection on Xbox One has suffered from numerous performance and matchmaking problems. The issues were so offensive that some players were reportedly seeking refunds and exchanges. Teams at Microsoft have been positively scrambling to address these problems and no less than five patches have been released since the game’s launch. Their efforts in addressing these issues however, have been met with limited success.

Players that have logged into the game’s multiplayer from November 11th to December 19th will have the following gifts appear on their accounts sometime in January 2015:

  • 1 Month of Xbox Live Gold
  • Exclusive In-Game Nameplate
  • Exclusive In-Game Avatar

Microsoft must be feeling the holiday spirit because that’s not all they’re giving way. At a later date when the content is ready, eligible players will also receive an updated and enhanced HD-version of the Halo 3: ODST campaign and a new Halo 2: Anniversary Multiplayer Map.

Player reaction has been largely supportive and appreciative over this announcement — with many exclaiming excitement over the inclusion of the Halo 3: ODST campaign.

In this modern era of gaming, titles being released in a broken state are becoming more the rule than the exception. While this author adamantly rejects acceptance of this notion, it’s good to see a company try so hard to mend its offenses against players. What do you readers think? Are you willing to forgive Microsoft in lieu of their apologies and free gifts?

masterchief grounded

Master Chief looks grounded, but here… have a doughnut

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